This Privacy Policy describes how The Cold Email Agency (“The Company”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website, thecoldemailagency.co.uk (the “Site”).

Information We Collect

We collect several different types of information for various purposes to improve our services to you.

Personal Information: When you contact us through our website, you may provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). This may include your name, email address, phone number, company name, and job title.  
Usage Data: We may also collect information about how you access and use the Site (“Usage Data”). This Usage Data may include information such as your browser type, IP address, operating system, referral source, length of visit to the Site, pages viewed, and other diagnostic data.  

Use of Your Information

We use the information we collect for various purposes, including:

To provide and maintain the Site
To improve and personalize the Site
To respond to your inquiries and requests
To send you marketing and promotional materials (with your consent)
To analyze how you use the Site

Sharing Your Information

We may share your information with third-party service providers who help us operate the Site and provide our services. These third-party service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.  

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect the rights or safety of ourselves, our users, or others.  

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, as set forth in this Privacy Policy. We may also retain certain Usage Data for longer periods for statistical purposes or to improve the Site.  

Your Rights

You have certain rights regarding your Personal Information. You may request:

Access to your Personal Information
Correction of any inaccurate Personal Information
Deletion of your Personal Information
You can also opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.  

Security

We take reasonable precautions to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.  

Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under 13, we will take steps to remove that information from our servers.  

Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of any other website. We encourage you to read the privacy statements of other websites you visit.  

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes to our Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.